All the items that we sell are from the largest suppliers and therefore most have lifetime warranty or at least 5 years warranty. We will only process refunds if the memory card is damaged upon receipt or if there is a technical problem with the card. If you have purchased the incorrect product we can either process a refund or exchange the item for the correct type. We can only exchange/refund a product if the packaging is unopened. Please refer to either our online configurator or manufacturers handbook for the correct memory compatibility for you device. If you do need to return a product please send to the address located in our contact us page. All refunds will be refunded directly onto the card with which the purchase was made. We will only accept returns within the first 7 days after purchase.
It is advised that you register your product with the manufacturer when you recieve it to benefit from the manufacturers warranty. Kingston offer a lifetime warranty on their products, Sandisk offers a 5 year warranty on most products and a lifetime warranty on selected products and Transcend offer a lifetime warranty on most products.
Items can be refunded subject to our terms and conditions online within 7 days.
For all other non memory items the same policy applies.
In any correspondance to Degitech with regards to returns your unique order reference number should be quoted.
The address to send all returned items to is:
Returns
Degitech
Foleshill Road
Coventry
CV6
Please do not forget to enclose your order number with any returned item.
